FAQs

How long before do I have to book?
When you find the one you are looking for among our excursions, book it now! Our offers are always subject to limited availability and often seats are sold out. If you think about it a little too much, you risk not finding a place anymore.
How can I pay?
For the payment of your online purchases we offer you the possibility to pay with paypal (also with credit / debit and prepaid cards) with the guarantees you know or stripe. You can also choose to pay by bank transfer but you will need to contact us by email and indicate the excursion you intend to purchase.
How will I receive my travel documents / tickets?
After booking one of the excursions you will receive the vouchers / travel documents / tickets by e-mail. You will then simply have to bring this voucher with you, containing the time and place of departure and present it directly before starting your Sicilian tour.
There is an error in the personal data I have entered. How can I do?
You can send us an email or contact Customer Service on 090 924 02 48 or send us a Whatsapp message on +39 331 245 68 38
Can you help me book other services: car rental, hotels, transfers or other?
We are a Sicilian tour operator and we can offer you all the best solutions to make your best holiday together. Contact Us!
Why are your excursions cheaper than others that I find online?
We are a team of people who work exclusively in Sicily and for Sicily. We personally take care of the best of our excursions and our customers by also providing free advice for the organization of the trip. Thanks to this we are able to offer a better service at low costs.
I have changed my mind and I no longer intend to leave or have had problems, can I get a refund?
For more information on refunds, visit the page dedicated to the terms and conditions.