{"id":10478,"date":"2019-01-11T08:28:00","date_gmt":"2019-01-11T08:28:00","guid":{"rendered":"https:\/\/siciliaescursioni.com\/faqs\/"},"modified":"2020-08-14T22:25:29","modified_gmt":"2020-08-14T22:25:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/siciliaescursioni.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column width=”3\/4″]

\r\n\t

FAQs<\/h3>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
How long before do I have to book?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tWhen you find the one you are looking for among our excursions, book it now! Our offers are always subject to limited availability and often seats are sold out. If you think about it a little too much, you risk not finding a place anymore.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
How can I pay?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tFor the payment of your online purchases we offer you the possibility to pay with paypal (also with credit \/ debit and prepaid cards) with the guarantees you know or stripe. You can also choose to pay by bank transfer but you will need to contact us by email and indicate the excursion you intend to purchase.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
How will I receive my travel documents \/ tickets?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tAfter booking one of the excursions you will receive the vouchers \/ travel documents \/ tickets by e-mail. You will then simply have to bring this voucher with you, containing the time and place of departure and present it directly before starting your Sicilian tour.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
There is an error in the personal data I have entered. How can I do?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tYou can send us an email or contact Customer Service on 090 924 02 48 or send us a Whatsapp message on +39 331 245 68 38\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
Can you help me book other services: car rental, hotels, transfers or other?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tWe are a Sicilian tour operator and we can offer you all the best solutions to make your best holiday together. Contact Us!\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
Why are your excursions cheaper than others that I find online?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tWe are a team of people who work exclusively in Sicily and for Sicily. We personally take care of the best of our excursions and our customers by also providing free advice for the organization of the trip. Thanks to this we are able to offer a better service at low costs.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n<\/g>\r\n<\/svg><\/i>\t\t\t\t\t\t
I have changed my mind and I no longer intend to leave or have had problems, can I get a refund?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tFor more information on refunds, visit the page dedicated to the terms and conditions.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n[vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space]
\r\n
\r\n
\r\n \r\n \"Excursions\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from Palermo to Capo Zafferano (Half Day)<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div>
\r\n
\r\n \r\n \"Mondello\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from Palermo to Isola delle Femmine (Half Day)<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div>
\r\n
\r\n \r\n \"Boat\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from Palermo to Mondello<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div>
\r\n
\r\n \r\n \"Excursion\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from San Vito lo Capo to Santa Margherita Bay and Monte Cofano Reserve (Makari Bay)<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div>
\r\n
\r\n \r\n \"Excursion\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from San Vito lo Capo to the Zingaro and Scopello Reserve<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div>
\r\n
\r\n \r\n \"Excursion\r\n <\/a>\r\n <\/div>\r\n
\r\n

Boat excursion from Trapani to Favignana<\/a><\/h3>\r\n
\r\n from \u20ac0,00<\/span><\/span>\r\n <\/div>\r\n <\/div>\r\n<\/div><\/div>\r\n[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=”3\/4″][vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":11,"featured_media":10242,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home-modern.php","meta":{"footnotes":""},"class_list":["post-10478","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQs - Excursions in Sicily<\/title>\n<meta name=\"description\" content=\"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/siciliaescursioni.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Excursions in Sicily\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/siciliaescursioni.com\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Excursions in Sicily\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SiciliaGO\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-14T22:25:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/03\/Templi-di-Selinunte.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/\",\"name\":\"FAQs - Excursions in Sicily\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/siciliaescursioni.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Templi-di-Selinunte.jpg\",\"datePublished\":\"2019-01-11T08:28:00+00:00\",\"dateModified\":\"2020-08-14T22:25:29+00:00\",\"description\":\"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/#primaryimage\",\"url\":\"https:\\\/\\\/siciliaescursioni.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Templi-di-Selinunte.jpg\",\"contentUrl\":\"https:\\\/\\\/siciliaescursioni.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Templi-di-Selinunte.jpg\",\"width\":1024,\"height\":768,\"caption\":\"Temples of Selinunte\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/\",\"name\":\"Excursions in Sicily\",\"description\":\"Excursions to Taormina, Etna, Aeolian Islands, Vulcano, Lipari, Stromboli, Palermo, Cefal\u00f9, Syracuse, Agrigento, Favignana, Lampedusa\",\"publisher\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#organization\",\"name\":\"Sicilia Escursioni by Clarissa Viaggi\",\"url\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/siciliaescursioni.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/SiciliaEscursioni.com-Escursioni-in-tutta-la-sicilia.png\",\"contentUrl\":\"https:\\\/\\\/siciliaescursioni.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/SiciliaEscursioni.com-Escursioni-in-tutta-la-sicilia.png\",\"width\":512,\"height\":512,\"caption\":\"Sicilia Escursioni by Clarissa Viaggi\"},\"image\":{\"@id\":\"https:\\\/\\\/siciliaescursioni.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SiciliaGO\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - Excursions in Sicily","description":"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/siciliaescursioni.com\/en\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs - Excursions in Sicily","og_description":"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.","og_url":"https:\/\/siciliaescursioni.com\/en\/faqs\/","og_site_name":"Excursions in Sicily","article_publisher":"https:\/\/www.facebook.com\/SiciliaGO\/","article_modified_time":"2020-08-14T22:25:29+00:00","og_image":[{"width":1024,"height":768,"url":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/03\/Templi-di-Selinunte.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/","url":"https:\/\/siciliaescursioni.com\/en\/faqs\/","name":"FAQs - Excursions in Sicily","isPartOf":{"@id":"https:\/\/siciliaescursioni.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/#primaryimage"},"image":{"@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/#primaryimage"},"thumbnailUrl":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/03\/Templi-di-Selinunte.jpg","datePublished":"2019-01-11T08:28:00+00:00","dateModified":"2020-08-14T22:25:29+00:00","description":"Frequently asked questions for excursions in Sicily: Taormina, Etna, Catania, Syracuse, Ragusa, Agrigento, Trapani, Egadi, Palermo, Cefal\u00f9, Aeolian Islands.","breadcrumb":{"@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/siciliaescursioni.com\/en\/faqs\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/#primaryimage","url":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/03\/Templi-di-Selinunte.jpg","contentUrl":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/03\/Templi-di-Selinunte.jpg","width":1024,"height":768,"caption":"Temples of Selinunte"},{"@type":"BreadcrumbList","@id":"https:\/\/siciliaescursioni.com\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/siciliaescursioni.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/siciliaescursioni.com\/en\/#website","url":"https:\/\/siciliaescursioni.com\/en\/","name":"Excursions in Sicily","description":"Excursions to Taormina, Etna, Aeolian Islands, Vulcano, Lipari, Stromboli, Palermo, Cefal\u00f9, Syracuse, Agrigento, Favignana, Lampedusa","publisher":{"@id":"https:\/\/siciliaescursioni.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/siciliaescursioni.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/siciliaescursioni.com\/en\/#organization","name":"Sicilia Escursioni by Clarissa Viaggi","url":"https:\/\/siciliaescursioni.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/siciliaescursioni.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/04\/SiciliaEscursioni.com-Escursioni-in-tutta-la-sicilia.png","contentUrl":"https:\/\/siciliaescursioni.com\/wp-content\/uploads\/2020\/04\/SiciliaEscursioni.com-Escursioni-in-tutta-la-sicilia.png","width":512,"height":512,"caption":"Sicilia Escursioni by Clarissa Viaggi"},"image":{"@id":"https:\/\/siciliaescursioni.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SiciliaGO\/"]}]}},"_links":{"self":[{"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/pages\/10478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/comments?post=10478"}],"version-history":[{"count":4,"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/pages\/10478\/revisions"}],"predecessor-version":[{"id":10569,"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/pages\/10478\/revisions\/10569"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/media\/10242"}],"wp:attachment":[{"href":"https:\/\/siciliaescursioni.com\/en\/wp-json\/wp\/v2\/media?parent=10478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}